Never spend your money where you are disrespected! I dropped off my car on 3/17/2026 after hours for an oil and filter change, along with brake and rotor service. I sent detailed information through the website messaging system, including my awareness of the current issues with my vehicle. I was called the next day, on 3/18/2026, by Rene at 10:30am, who said my car took synthetic oil and it would cost about $90. I asked about the brakes, and he stated he would call me later. I received a second call from Rene, who explained several issues that needed to be addressed. He listed six items, including brakes, rotors, and brake fluid. A few things I wasn't aware of that I was considering getting done, but I wanted to address what I decided not to do there. I attempted to let Rene know I received a better quote for the brake service. Before I could finish my sentence, I was rudely interrupted in a harsh tone, asking, "Who gave you a better quote?" I assumed he had read my detailed information stating I was told by another company about the condition of my brakes. My reply was that I didn't need to disclose that. He responded, "We don't give quotes before we take a car in the shop, and I don't know who gave you a better quote." Then the ranting and disrespect continued before I could answer. He started talking about his 24-month warranty and how they stand behind their work. He assumed that I wanted a cheap brake job and aggressively stated, " Maybe someone else will just throw some pads on and send you on your way for cheap. This is how disrespectful he was. Then he mentioned that they don't resurface rotors. That's when I had had enough of his tirade and disrespect. I stopped him and said, "I didn't ask you for all of that." Then he tried, as they all do, to retract and retreat after you expose their ignorance and unprofessionalism. Evidently, he didn't know whom he was dealing with. I don't do cheap, that's why I chose to bring my car to his shop. If I wanted cheap, I could have gone to Walmart. I told Rene he didn't need to go any further. I am on my way to pick up my vehicle. This is what you can learn from ignorant, disrespectful people like Rene, "where not to spend your money" I had the money to get everything he told me that i needed, but I also have a choice of when, with who, and where I spend my money. Do yourself a favor. 1. NEVER read only the good reviews, they are made up. 2. NEVER spend your money where you’re not treated with respect. 3. NEVER let others tell you when, where, or how to spend your money. Rene didn't know me, but maybe he treated me that way because of my ethnicity. He could tell over the phone what race I was. What he doesn't know is that I left there and spent $1,970.00 the same day, where I was treated with respect. Forty years ago, at 19, I bought my first car and have never purchased a used tire or had rotors resurfaced. I don't look down on those who have had or need to; I thank God that I’ve never been in that situation.