My car had a cylinder down so I had them look at it. Turns out it was an internal problem with the engine itself and not an easy fix such as spark plugs or plug wires. They showed me the problem in general and told me how much a procedure like that would cost and suggested the repair would not be worth the value of the car. After looking at my car for an hour and buying a spark plug from the store to test it out, they charged me nothing and sent me on my way. It is refreshing to have someone help me without trying to sell me a bunch of stuff I don't need and to give me an honest overview of my options. I will be coming here for all car needs now and will suggest it to my friends. You should give it a try, you will not regret it.